Retail Sales Associate

About the Role

The Retail Salesperson will assist customers with purchasing merchandise.

Responsibilities

• Greet and interact with customers.
• Consult with customers to understand their needs and preferences related to merchandise.
• Sell to customers using suggestive selling, tie-in selling, and upselling.
• Rotate stock when new merchandise arrives.
• Ensure sales areas are kept neat, clean, dusted, and inventory is in the correct place.
• Ensure merchandise has proper tags and labeling.
• Keep back stock neat, orderly, checked, and stocked daily.
• Maintain and rotate end cap merchandise once a month.
• Demonstrate thorough knowledge of how to place special orders and utilize the Do It Best Catalog.
• Place orders and assist charge customers with questions and issues.
• Comply with Hacienda uniform policy.
• Complete ongoing online training.
• Perform other duties as assigned.

Skills

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customers’ needs.
• Ability to recommend merchandise to customers.
• Ability to operate or quickly learn the store’s point-of-sale system.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

Physical Requirements

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 15 pounds at times.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance