Retail Sales Associate

About the role

Fleet Feet is the largest running retailer in the United States with nearly 250 stores and a robust e‑commerce site. The company prides itself on an inclusive, high‑spirited, fast‑paced, and fun environment where team members wear many hats, work hard, and live passionately. The brand is dedicated to delivering unmatched service and support, helping customers find the right shoes, socks, gear, and training programs to achieve their running goals.

Responsibilities

• Recommend gear and products that help customers reach their next finish line.
• Build and maintain meaningful relationships with customers, vendors, and peers.
• Listen to customer needs and provide personalized solutions.
• Outfit customers with everything they need to start or persevere in their running journey.
• Communicate professionally with customers and team members.
• Deliver the best customer experience by outfitting each customer who walks through the door.
• Support all Fleet Feet initiatives, activities, and functions.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Experience in a customer‑facing sales environment preferred.
• Proactive learner and sound decision‑maker.
• Passionate, positive, self‑motivated, and detail‑oriented.
• Accountable, adaptable, and committed to doing the right thing.
• Collaborative and customer‑centric.
• Willing to go above and beyond when needed.

Requirements

• Hours of work may vary based on the schedule.
• Position requires moving around for periods of 2‑4 hours without a rest break, task sequencing, and using point‑of‑sale computers.
• Occasional moderate to heavy lifting (10‑25+ lb), carrying, bending, and reaching overhead may be required.
• Work environment includes substantial communication with customers, a retail floor with product displays, a stockroom with inventory, and potentially slippery surfaces.
• Eligibility for E‑Verify verification.

Benefits

• High‑energy and fun atmosphere.
• Training and advancement opportunities within the Fleet Feet brand.
• 401(k) Retirement Plan for all part‑ and full‑time employees (age 21+) with 4 % employer matching and immediate vesting (company‑owned stores).
• Community involvement and service activities.
• Training program and product discounts.
• Passionate team members.
• Access to the Fleet Feet Benefits Guide for full‑time employees averaging 30+ hours/week at company‑owned stores.

Schedule

• Flexible schedule including days, evenings, weekends, and holidays.