Retail Sales Associate

Des Moines, Iowa – Retail Store Associates (Franchise)

We believe Running Changes Everything. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. We pride ourselves on an inclusive environment and delivering unmatched service when outfitting every customer. Our culture is high-spirited, fast-paced, and fun, with team members wearing multiple hats and stepping in wherever needed. We run together to solve problems, reach goals, encourage others, and champion our brand.

About the role

As an Outfitter, you are the heart of our brand. You’ll recommend gear and products that help customers cross their next finish line, regardless of their goals. This role goes above and beyond to take care of customers and communities, building meaningful relationships by listening to needs, providing personalized solutions, and outfitting them with everything they need to succeed.

Responsibilities

• Deliver exceptional customer service by outfitting each customer who walks through the door
• Listen to customer needs and provide personalized product recommendations
• Build and maintain relationships with customers, vendors, and peers
• Support Fleet Feet initiatives, activities, and functions
• Collaborate with a dynamic team to create a positive, customer-centric experience
• Go above and beyond to ensure customer satisfaction and community engagement

Requirements

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision-maker
• Passionate, positive, self-motivated, and detail-oriented
• Accountable, adaptable, and committed to doing the right thing
• Collaborative and customer-focused
• Strong professional communication skills

Benefits

• High-energy and fun work environment
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and service activities
• Training program and product discounts
• Work alongside a passionate team

Fleet Feet franchisees operate as independent business owners. If hired at a franchise location, you would be an employee of that franchisee, not Fleet Feet Corporation. Opportunities are available at both franchise locations and corporate-owned stores.