Retail Sales Associate

Arlington Heights, Illinois – Retail Store Associate (Franchise)

About the role

At Fleet Feet Chicago, we believe that running changes everything. For over 30 years, we have curated and created products, programs, and experiences that inspire and empower runners in the Chicagoland area. We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers with the gear they need to be successful in their active endeavors. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to solve a problem, reach a goal, get inspired, and champion our brand each day.

Joining Fleet Feet Chicago is joining a team and a community that ignites and promotes running and fitness. We pride ourselves in putting people first and know that what we do each day does not happen anywhere else, for staff or customers.

Responsibilities

• Recommend gear and products that help customers cross their next finish line, regardless of their goals.
• Go above and beyond to take care of customers and communities.
• Build and maintain meaningful relationships with customers, vendors, and peers by listening to customer needs and providing personalized solutions.
• Outfit customers with everything they need to get started or persevere.
• Maintain sales goals set forth by management.
• Communicate professionally with customers and team.
• Support all Fleet Feet initiatives, activities, and functions.

Requirements

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision maker.
• Accountable and adaptable.
• Passionate, positive, self-motivated, and detail-oriented.
• Collaborative and customer-centric.
• Willing to go above and beyond.

Additional Requirements

• Hours of work may vary based on work schedule.
• Position requires moving around for periods of 2-4 hours without a rest break, task sequencing, and using point-of-sale computers.
• Occasional moderate to heavy (10-25+ lb) lifting and carrying, bending, and reaching overhead may be required.
• Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom inventory, and potentially slippery surfaces.

Skills

• Deliver the best customer experience by outfitting each customer that walks through the door.
• Does the right thing.

Benefits

• Paid Time Off & Sick Time Off.
• Employee/Vendor Discounts.
• Training Program Discounts.

Perks

• High energy and fun atmosphere.
• Training and advancement opportunities within the Fleet Feet brand.
• Community involvement and community service activities.
• Passionate team members.

Pay

USD $18.00 – $18.50 per hour.