Retail Sales Associate

About the role

As a Retail Sales Associate, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere.

Responsibilities

• Recommend gear and products that customers will use to achieve their goals
• Build and maintain meaningful relationships with customers, vendors, and peers
• Listen to customer needs and provide personalized solutions
• Outfit customers with everything they need to get started or persevere
• Maintain sales goals set forth by management
• Communicate professionally with customers and team
• Engage as a proactive learner and sound decision maker
• Be accountable and adaptable
• Demonstrate passion, positivity, self-motivation, and attention to detail
• Do the right thing and act collaboratively and customer-centrically
• Support all Fleet Feet initiatives, activities, and functions

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Deliver the best customer experience by outfitting each customer that walks through the door
• Maintain sales goals set forth by management
• Communicate professionally with customers and team
• Proactive learner and sound decision maker
• Accountable and adaptable
• Passionate, positive, self-motivated and detail-oriented
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond

Benefits

• Paid Time Off & Sick Time Off
• Employee/Vendor Discounts
• Training Program Discounts

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Passionate team members

Additional Requirements

• Hours of work for this position may vary based on work schedule
• Position requires moving around for periods of 2–4 hours without a rest break, task sequencing, and using point-of-sale computers
• Occasional moderate to heavy (10–25+ lb) lifting and carrying, bending and reaching overhead may be required
• Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces