Retail Sales Associate -
About the Role
Retail Sales Associates provide an exceptional customer shopping experience by greeting guests and maintaining in-stock, clean, and organized stores. You will support the manager in day-to-day operations, gain cross-training in all store areas, and contribute to delivering the best experience for guests. This role offers growth opportunities across 1,500+ sites in the United States.
Responsibilities
- Greet guests with a warm welcome and a smile to deliver exceptional customer service
- Operate the cash register efficiently
- Adapt to a fast-paced environment with varied daily tasks
- Brew coffee, stock shelves, coolers, and freezers
- Maintain store cleanliness and impeccable standards as part of a team
- Work weekends, holidays, and varied hours (stores may be open 24/7)
- Participate in all aspects of store operations
Requirements
- Comfortable interacting with guests and team members
- High energy and ability to multitask in a fast-paced environment
- Team-oriented with a willingness to support others
- Basic computer skills
- Preferred: 3–6 months of retail or guest service experience
- Preferred: ServSafe/Food Safety certification (not mandatory)
Physical Requirements
- Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds
- Stand or walk for up to 8 hours per day
- Reach overhead, bend, squat, twist, grasp, and grip
- Work in cooler environments (cold temperatures)
- Moderate noise level in the work environment
Schedule
Available as part-time (up to 29 hours) or full-time (30–40 hours). Hours vary, including day, night, weekend, and holiday shifts. Stores may operate 24 hours. Occasional travel (5%) to nearby stores may be required.
Benefits
- Competitive wages with earned wage access (work today, get paid tomorrow)
- 401K with company match
- Team member discounts
- Flexible scheduling
- Tuition reimbursement
- Employee Assistance Program
- Additional benefits for full-time team members
Pay
Base salary range provided in the spirit of pay transparency. Final pay within this range will be based on skills, experience, and qualifications. Benefits include financial and non-financial rewards focused on growth, well-being, and career development.