Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences. The ideal candidate will connect with customers, drive sales, and ensure customer satisfaction.

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Aid in the opening/closing of retail store environments
• Handle cash transactions appropriately
• Engage in workshops, special events, and product demos
• Support fellow sales associates as needed
• Continuously expand knowledge of current Cox products and competitor offerings through regular training
• May be required to work in other locations in the same geographical area

Qualifications

• Minimum High School Diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to sell products consultatively and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Benefits

• Variable targeted total compensation of $50,708 ($24.38/hr.)
• Up to 2 months ramp period for commission earnings
• Competitive pay with an uncapped commission plan
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Pet insurance
• Other perks such as childcare and eldercare resources, volunteer time off, and more