Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences. This role involves driving sales, meeting targets, and providing excellent customer service.

Responsibilities

• Explain and demonstrate product capabilities based on customer needs
• Meet or exceed sales, retention, and customer experience targets
• Avoid customer complaints by providing excellent service
• Assist with store operations, including opening and closing
• Handle cash transactions
• Participate in workshops, special events, and product demonstrations
• Support other sales associates
• Stay updated on current and competitor products through training

Requirements

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Computer literacy and aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Qualifications

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Preferred some college experience with a focus in sales, business, or management
• One year of experience in related fields (Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Benefits

• Variable targeted total compensation of $50,708 ($24.38/hr.)
• Monthly targeted commissions of $1,279
• Full-time hourly base rate of $17.00/hr.
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Paid time off to volunteer
• Childcare and eldercare resources
• Pet insurance

Pay

$15.29 - $22.88 per hour

Schedule

This role requires working some evenings, weekends, and holidays.