Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences. The ideal candidate will connect with customers, drive sales, and ensure customer satisfaction.

Responsibilities

• Explain and demonstrate product capabilities based on customer needs
• Offer suggestions and drive sales
• Meet or exceed targets for customer experience, sales, and retention
• Aid in the opening and closing of retail store environments
• Handle cash transactions
• Participate in workshops, special events, and product demonstrations
• Support fellow sales associates
• Stay updated on current and competitor products through regular training
• May be required to work in other locations in the same geographical area

Qualifications

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a fast-paced environment
• Computer literacy and aptitude for learning communication products
• Willingness to work a flexible schedule including weekends, evenings, and holidays
• Ability to lift 25-50 pounds to manage stock room inventory

Benefits

• Variable targeted total compensation of $55,877 ($26.86/hr)
• Full-time hourly base rate of $18.38 per hour plus monthly targeted commissions of $1,471
• Comprehensive medical benefits, 401(k) with company matching, and other perks
• Free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and more