Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences and drive sales. This role involves connecting with customers, driving sales, and maintaining a positive customer experience.

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Aid in the opening/closing of retail store environments
• Handle cash properly
• Engage in workshops, special events, and product demos
• Support fellow sales agents when needed
• Continuously expand knowledge of current Cox products and competitor offerings through regular training classes
• May be required to work in other locations in the same geographical area

Qualifications

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to sell products consultatively and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory
• Preferred Some college experience with a focus in sales, business, or management
• One year of experience in related fields (Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Benefits

• Variable targeted total compensation of $51,072 ($24.55/hr.)
• Monthly targeted commissions of $1,279
• Full-time hourly base rate of $17.18/hr.
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Paid time off to volunteer
• Childcare and eldercare resources
• Pet insurance
• Free Internet and other Cox discounted services
• Opportunities for growth and advancement within the Cox family of businesses