Retail Sales Associate

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Bonobos menswear is known for being a style instigator, offering perfect-fit risks through an innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any of our 50 Guideshop locations. Our Guideshops deliver one-on-one service and expert fit advice in a unique retail setting.

About the role

Bonobos is seeking a Guide (Retail Sales Associate) for our Cow Hollow Guideshop. A Guide is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. You’ll deliver exceptional customer experiences in a one-on-one, appointment-based setting that complements our web-based store.

Responsibilities

• Deliver exceptional customer experiences and maximize personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Requirements

• 1–3 years of sales or relevant experience
• Knowledge of men’s fashion, fabrics, styles, and fit

Skills

• Collaborative, works well in a team setting, and driven by relationship building
• Self-starter that values self-awareness, intellectual honesty, judgement, empathy, and positive energy
• Strong time management and organizational skills
• Excellent written and verbal communication

Benefits

Full-time associates receive:

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Eligibility to participate in the Bonobos Guideshop Incentive Plan

Part-time associates may receive:

• Access to individual insurance coverage (major medical, dental, vision, supplemental, life) through LIG Solutions
• Paid sick leave and public health emergency leave
• Eligibility to participate in the 401(k) and Roth 401(k) with Company match
• Eligibility to participate in the Bonobos Guideshop Incentive Plan

Pay

$20.00 – $29.00 per hour