Retail Sales Associate
Part-Time, Non-Exempt position at the Cotopaxi Retail Store in Bridgeport Village - Tigard, OR. Pay is $18.50/hour plus bonus potential.
About Cotopaxi
We make adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do—from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we’ve helped more than 4.25 million people experiencing extreme poverty—and we’re just getting started.
Our team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether you’re working from a retail shop, our Salt Lake City HQ, your home, or your van in the woods, you’ll find connection, collaboration, and a shared drive to make a difference.
About the role
This isn’t your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you’re kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments. As a Retail Guide, you will create memorable moments for all who stop through our doors. Your focus will be guiding customers by sharing your product knowledge and experiences to help support them on their next adventure—big or small. You’ll chat backpacks, jackets, adventure, and impact all while sharing our Do Good mission. We look to inspire others, and you’ll help create a high-impact and vibrant store experience—inspiring others to become fans of the brand.
Responsibilities
- Champion authentic guest experiences by meeting every guest where they are—guiding them through their journey with care, curiosity, and intention.
- Connect with every guest: say hello, share your experience, and offer your help and expertise.
- Educate guests on products, experiences, local highlights, as well as our mission and impact.
- Be an ambassador living Cotopaxi’s values of People, Innovation, and Adventure.
- Restock and destock products, keeping the store spruced and ready for guests.
- Open and close the store on time, ensuring readiness for guests.
- Manage the point of sale system, ensuring customers leave supported and satisfied.
- Play an active role in creating a store culture that’s uplifting, collaborative, and fun.
Requirements
- 18 years or older.
- Experience in retail or similar high-paced environments is a plus.
- Energetic and enthusiastic, excited to share our story and drive deeper connections with guests.
- A humanitarian at heart, someone who believes in our Do Good mission.
- An eye for detail and highly organized.
- Strong accountability and self-guidance.
- Flexibility to work varying hours to support the team—at least 2 weekdays and 1 weekend.
- Ability to work throughout the holiday season (including the Friday after Thanksgiving).
- Ability to lift up to 50 lbs and work on your feet—this is an active role.
Benefits
- Company-paid Volunteer Time.
- 401(k) plan with employer match.
- Adventure Days: Two team-building moments for the store to recharge and reconnect together.
- 60% off Cotopaxi products to live the brand you love.
- Intentionally curated learning and development opportunities.
- Additional outdoor brand discounts to support any adventure.
- Regular virtual/in-person celebrations to stay connected no matter your location or department.
- A culture that embraces people, innovation, and adventure in unique ways.