Retail Sales Associate

About the role

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.

Responsibilities

• Enhance customer experience and drive sales through consultative sales assistance and support.
• Meet or exceed associate performance standards consistently.
• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
• Maintain current knowledge of merchandise lines, product features, benefits, and availability.
• Partners with other associates to provide superior customer service, including locating merchandise, assisting customers, answering phones, and ringing registers.
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges.
• Complete required training in the expected timeframe and participate in ongoing learning opportunities.

Requirements

• Day, evening, and weekend availability for Full-Time roles.
• Flexible scheduling for Part-Time openings.

Qualifications

• High school diploma or equivalent.
• Experience in retail sales or customer service preferred.
• Ability to work independently and as part of a team.
• Strong communication and problem-solving skills.
• Basic computer skills, including proficiency in a POS system.

Skills

• Customer service skills.
• Sales techniques and strategies.
• Product knowledge.
• Technology proficiency (Point of Sale systems).

Benefits

• Flexible scheduling.
• Equal opportunity employer.

Pay

• Compensation is commensurate with experience.

Schedule

• Full-time and part-time schedules available.