Retail Sales Associate

About the role

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.

Responsibilities

• Enhance customer experience and drive sales through consultative sales assistance and support
• Meet or exceed associate performance standards consistently
• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Maintain current knowledge of merchandise lines, product features, benefits, and availability
• Partners with other associates and cashiers to provide superior customer service
• Complete required training in the expected timeframe and participate in ongoing learning opportunities
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges
• Locate merchandise and assist customers as needed
• Proactively leverage technology to facilitate the customer experience

Requirements

• Day, evening, and weekend availability for Full-Time roles
• Flexible scheduling for Part-Time openings

Qualifications

• High school diploma or equivalent
• Experience in retail sales or customer service preferred
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Basic computer skills, including familiarity with POS systems

Skills

• Customer service skills
• Sales techniques
• Technology proficiency

Benefits

• Flexible scheduling
• Equal opportunity employer

Pay

• Competitive hourly wage based on experience and qualifications

Schedule

• Full-time positions offer 40 hours per week
• Part-time positions offer varying schedules based on availability and department needs