Retail Sales Associate

About the role

At AAA, you’re helping people solve problems, plan adventures, and stay safe. You’ll be part of a trusted brand with a supportive team and real opportunities to grow your skills and income.

Responsibilities

• Consistently promote and recommend AAA memberships, insurance referrals, and financial products
• Assist customers with travel planning including hotels, car rentals, and vacation packages
• Manage and respond to Roadside Assistance calls continuously throughout the day
• Contribute to team operations by helping with cashiering, tag and title services, and ID services as needed

Requirements

• High school diploma or equivalent required
• Strong communication skills - you can build trust and explain value clearly
• Comfortable navigating multiple systems in a fast-paced environment
• Previous sales experience is a plus
• Basic geography knowledge is a plus
• Notary Public designation or willingness to obtain with 6 months of employment
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings

Benefits

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year

Pay

Hourly Pay: $16.37 to $20.93 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Monthly Incentive Opportunity: Average $162 – $389 in bonus earnings per month based on individual performance.

Schedule

Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week. No late nights. No Sundays!