Retail Sales Associate

Join 1915 South, a team that owns and operates 30 Ashley stores and 3 distribution centers across the southeast—Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. We’re focused on employee growth, exceptional customer service, and passion for what we do.

About the role

The Retail Sales Associate (RSA) delivers an exceptional guest shopping experience by building relationships, understanding guest needs, and presenting solutions that create value. This role emphasizes connection, service, and follow-up while meeting minimum performance standards through key performance indicators (KPIs).

Responsibilities

• Greet and assist guests throughout their shopping journey
• Present products and solutions that create value for all guests
• Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery
• Follow established selling processes and best practices
• Actively participate in coaching, training, and development opportunities
• Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction
• Review orders for accuracy prior to submission
• Take payments and assist guests with financing or payment options
• Partner with leadership and support teams to resolve guest questions or concerns
• Maintain store cleanliness and organization through assigned areas of responsibility

Requirements

• High school diploma or equivalent
• Retail sales experience, specifically furniture, preferred

Physical and work environment

• Standing/walking for extended periods
• Occasional lifting
• Retail sales floor environment

Schedule

Weekdays, weekends, and holidays, as required.

Pay

Competitive commission-based pay with performance bonuses.

Benefits

• Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance
• Paid vacation and sick leave
• 401(k) retirement plan with company matching contributions
• College tuition support through Thomas University
• Generous employee discounts on furniture
• Long-term career advancement opportunities with a strong promote-from-within culture