Retail Sales Associate - 2326

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business.

Pay

$13.45 to $15.95 per hour plus commission. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.61 per hour on top of the hourly rate.

Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary insurance options (eligibility required).
• Earned Wage Access program available from the second day of employment—withdraw up to 50% of earned wages up to seven times per payroll cycle.
• Vacation: One week of paid vacation after six months of full-time service, two weeks after one year, and increasing thereafter.
• Sick/Personal time: 8 hours after six months, 16 hours annually in years 2–5, and 24 hours after five years.
• Employee discounts available from the first day of employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Responsibilities

• Greet and interact with all customers to develop rapport and recommend appropriate financial solutions.
• Perform non-management open/close procedures.
• Maintain a clean, stocked sales floor and merchandise displays.
• Process sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
• Handle cash and negotiable items following company policies and regulatory requirements.
• Answer incoming calls per company standards.
• Communicate the legal aspects of pawn and buy transactions to customers.
• Collaborate with coworkers and managers to create a positive customer experience.
• Complete assigned training and other related duties as assigned.

Requirements

• Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods, including standing, stooping, walking, climbing, pushing, and pulling.
• Ability to work with firearms and become firearms certified.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work with people, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Proficiency in basic math calculations.
• Cash handling experience preferred.
• Willingness to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Computer literate; able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Plan

Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Details are provided during the interview process.