Retail Sales Associate - 2276

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business.

Pay

$10.00 to $14.00 per hour plus commission. Associates can earn up to 8% on transactions, averaging an additional $3.13 per hour on top of the hourly rate.

Benefits

• Comprehensive medical, dental, vision, life, and supplemental insurance options (eligibility required).
• Earned Wage Access program available from the second day of employment—withdraw up to 50% of earned wages up to seven times per payroll cycle.
• Paid vacation: one week after six months, two weeks after one year, and increasing with tenure (adjusted per state/local requirements).
• Sick/personal time: 8 hours after six months, 16 hours annually thereafter (adjusted per state/local requirements).
• Employee discounts available from the first day of employment.
• Tuition reimbursement up to $2,000 per year for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies through FirstCash Perks.
• Auto-enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Responsibilities

• Greet and interact with customers to develop rapport and recommend financial solutions.
• Perform non-management open/close procedures.
• Maintain a clean, stocked sales floor and merchandise displays.
• Process sales and loan transactions in compliance with policies, procedures, and regulations.
• Handle cash and negotiable items according to established guidelines.
• Answer incoming calls per company standards.
• Communicate legal aspects of pawn and buy transactions to customers.
• Collaborate with coworkers and managers to create a positive customer experience.
• Complete assigned training and other related duties as needed.

Requirements

• Must be at least 18 years old with a high school diploma, GED, or equivalent experience.
• Ability to lift/carry up to 50 pounds and perform duties for extended periods, including standing, stooping, walking, climbing, pushing, and pulling.
• Willingness to work with firearms and become firearms certified.
• Ability to assist customers outside the building, including retrieving products from exterior storage.
• Strong customer service orientation and teamwork skills.
• Ability to multi-task in a fast-paced environment.
• Proficiency in basic math calculations and cash handling (experience preferred).
• Flexibility to work in multiple locations and a retail schedule, including weekends and holidays.
• Computer literacy and ability to operate POS systems and office machines.
• Bilingual applicants are encouraged to apply.

Commission Plan

Pawnbrokers can earn 2-8% commission based on the gross profit of their personal performance. Details are provided during the interview process.