Retail Sales Administrative Assistant

About the role

Louisa Foods is currently seeking qualified applicants for an Retail Sales Administrative Assistant. We are looking for a responsible self-starter with professional demeanor, great communication skills and attention to detail.

Responsibilities

• Track and record customer contracts, including data entry of invoices related to contracts
• Handle and resolve customer issues and follow-up on past due accounts
• Calculate commissions and other customer incentive programs
• Reconcile accounts for accuracy
• Process customer orders obtained by phone, fax, and internet, including coordination of delivery and sourcing freight carriers
• Perform additional assignments per management's direction, as needed

Qualifications

• Must have professional mannerisms
• Must be able to make sound decisions based on supervisor guidance
• Works in an organized manner to meet daily goals
• Able to accept feedback and modify behavior accordingly
• Self-motivated and continuously looking to improve
• Responsible for work done and can work from home without distractions

Experience & Education

• Associate's degree in business or related field is preferred but not required
• Two or more years of sales support experience preferred
• EDI experience is a plus
• Must have advanced knowledge of a variety of office practices and procedures, such as office equipment and Microsoft Office products

Work location & schedule

This position will start working full-time in-office during the first several months of training in our Valmeyer, IL (Rock City) location. Then it will turn into a hybrid in-office/work from home position with 2-3 days WFH. Note that in 2027, the Valmeyer IL location will be moved to St. Louis, MO (Overland) area.

Benefits

• Competitive wages and bonuses
• 401(k) with 6% match and profit sharing
• Paid holidays
• Paid vacation days
• Employer paid Virtual Urgent care
• Health insurance with employer sponsored HSA
• Dental
• Vision
• Employer paid Short-term disability
• Employer paid Life Insurance
• Opportunity to purchase products at a discounted rate