Retail Recruiter

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group. Our Corporate Functions business unit encompasses a wide range of activities, including Finance, IT Services, Global Marketing, Sales Management, and Human Resources. Fresh ideas are developed here every day, and together we turn them into success stories. Personal responsibility and networked work are particularly important to us.

About the role

The Retail Recruiter leads full-cycle recruiting for retail positions across multiple states and select international markets, helping build high-performing teams in a luxury retail environment. This role partners with business leaders, HR, and operations to define hiring needs, drive recruitment strategy, and deliver a strong candidate and hiring manager experience. The position requires hands-on use of UKG, Softgarden, LinkedIn, Indeed, and related recruiting platforms to source, attract, and hire talent efficiently.

This role may be based in New York City, NY or Dallas, TX, with hybrid flexibility based on business needs. Travel to stores and regional hubs may be required to support hiring events, store openings, and stakeholder meetings across multiple states and selected global locations.

Responsibilities

• Manage full-cycle recruiting for retail and field roles, including store associates, supervisors, managers, and multi-unit leaders across multiple U.S. states and selected global locations.
• Partner with hiring managers to define job requirements, competencies, and ideal candidate profiles for luxury retail roles.
• Create and optimize job postings across LinkedIn, Indeed, Softgarden, and other recruiting channels to attract qualified candidates and strengthen employer branding.
• Source candidates through LinkedIn Recruiter, Indeed Resume, referrals, talent pipelines, and direct outreach within luxury retail and hospitality networks.
• Screen, interview, and assess candidates for relevant experience, service orientation, and cultural alignment with a premium brand environment.
• Maintain accurate applicant tracking, interview scheduling, and recruitment reporting in UKG and Softgarden.
• Support multi-state and global hiring by adapting to varying labor markets, time zones, and local hiring practices while maintaining consistent standards.
• Track recruiting performance metrics such as time-to-fill, source effectiveness, and offer acceptance to improve hiring outcomes.

Requirements

• 5 or more years of full-cycle recruiting experience, including at least 3 years in luxury retail, premium retail, or hospitality recruiting.
• Proven success recruiting across multiple states in a multi-location retail environment; global hiring experience is strongly preferred.
• Experience using UKG and Softgarden or comparable applicant tracking systems for posting jobs, managing pipelines, and reporting.
• Strong proficiency with LinkedIn Recruiter and Indeed, including sourcing, job posting, and talent pipeline management.
• Demonstrated ability to fill high-volume and high-touch roles in competitive talent markets.
• Excellent communication, stakeholder management, organization, and attention to detail.
• Comfortable working in a fast-paced, metrics-driven environment and managing multiple requisitions simultaneously.
• Experience supporting retail expansion, store openings, or rapid hiring campaigns in luxury or specialty retail.
• Familiarity with Canadian or European retail markets and broader global hiring practices.
• Exposure to workforce planning, succession planning, or talent review processes.

Benefits

• Competitive pay
• Medical (80% employee / 50% family), Dental, and Vision (100% covered)
• Life insurance up to $25K (option up to $150K)
• 401(k) enrollment
• Employee Assistance Program
• Career development and training opportunities
• Collaborative and engaging work environment
• Generous product discounts and chocolate at work
• Free parking (where applicable)

Opportunity to shape talent acquisition for a growing premium retail brand. Collaborative culture centered on quality, hospitality, and employee experience.