Retail Print Manager

Primary Responsibilities

• Sales and Service Excellence: Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
• Ensure the execution of Office Depot selling techniques and sales training in print and across the store.
• Drives a sales-focused environment through the training and development of all associates, inclusive of print.
• Act as a role model for delivering exceptional customer service and product expertise.

Qualifications & Experience

• High school diploma or equivalent preferred
• 1–3 years related experience
• Minimum 2 years management experience or equivalent internal development
• Experience in Print Center operations
• Experience with logistics, freight, and visual merchandising
• Strong PC skills: Microsoft PowerPoint, Excel, Word, Outlook
• Subject matter expert in Print Services and related systems
• Proficient with role-related technology and POS systems
• Sales, Customer & Leadership Competencies: Advanced selling skills, strong interpersonal and communication skills (verbal and written), passion for our brand, products, services, and solutions, desire to continuously grow selling skills and product knowledge, ability to coach, train, and develop others, adaptable, positive, and engaging; demonstrates integrity, accountability, and trust, action-oriented, drives for results, makes sound decisions, and demonstrates patience