Retail Print Manager
Office Depot · Ann Arbor, MI · 1 mo ago
On-siteDesign$18.3–$27.92/hrOther
Primary Responsibilities
- Sales and Service Excellence: Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
- Ensure the execution of Office Depot selling techniques and sales training in print and across the store.
- Drives a sales-focused environment through the training and development of all associates, inclusive of print.
- Act as a role model for delivering exceptional customer service and product expertise.
Qualifications & Experience
- High school diploma or equivalent preferred
- 1–3 years related experience
- Minimum 2 years management experience or equivalent internal development
- Experience in Print Center operations
- Experience with logistics, freight, and visual merchandising
- Strong PC skills: Microsoft PowerPoint, Excel, Word, Outlook
- Subject matter expert in Print Services and related systems
- Proficient with role-related technology and POS systems
- Advanced selling skills
- Strong interpersonal and communication skills (verbal and written)
- Passion for our brand, products, services, and solutions
- Desire to continuously grow selling skills and product knowledge
- Ability to coach, train, and develop others
- Action-oriented, drives for results, makes sound decisions, and demonstrates patience