Retail Pharmacy Technician - As Needed

Responsibilities

• Assists licensed pharmacist in technical duties related to preparation and distribution of medications.
• Accurately selects, prepares, and labels medications for patients, including hazardous drugs and controlled substances.
• Assists with medication distribution tasks.
• Screens phone calls and routes as needed using proper telephone and voicemail etiquette.
• Assists in daily pharmacy procurement, inventory control, and outdate checking.
• Completes documentation required for removing, stocking, and wasting controlled substances, where applicable.
• Performs nonsterile compounding following proper USP standards, where applicable.
• Performs sterile IV admixture, as defined at the entity level, using proper aseptic technique, where applicable.
• Inspects all assigned medication storage areas for adherence to storage policies.
• Completes and documents medication admission histories, as applicable at the facility level.
• Seeks additional duties when required work is done and accepts other duties as assigned.
• May participate in quality improvement initiatives to assure the excellence of departmental services.
• May assist in training pharmacy technicians and extenders in orientation to the policies, procedures, and workflows involved in pharmacy operations as applicable at entity level.
• Abides by all organization policies and procedures and complies with all legal, regulatory, and accreditation standards.
• Supports area leaders regarding goals and work assignments.
• Obtains and records initial patient demographic and other required information, performs data entry into the pharmacy system for record keeping, insurance verification, label generation, and cashiering.
• Develops competence in third-party billing functions.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
• May obtain immunization certification and perform immunizations for patients under the supervision of a registered pharmacist, where applicable.
• Operates an Advocate Health-owned motor vehicle to deliver medications and other essential medical supplies as required by the designated department.

Requirements

• High School Diploma or GED equivalent.
• Registration or licensure with state board of pharmacy per state of employment requirements.
• Must receive certification through Pharmacy Technician Certification Board (CPhT) or National Healthcareer Association (ExCPT) within 18 months from start date, or sooner if required by state.
• No prior work experience required.

Skills

• Excellent verbal and written communication skills.
• Proven ability to work effectively with multiple departments and matrix organizational structures.
• Strong ability to influence and develop others toward common goals and outcomes.
• Strong organizational skills and ability to work effectively with moderate guidance or direction.
• Effective critical thinking, creativity, problem-solving, and decision-making skills.
• Expert knowledge of metrics utilized to measure revenue cycle quality and processes.
• Ability to lead a diverse group of teams.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl, and reach above shoulders.
• Requires considerable walking, standing, pushing mobile carts of approximately 50 pounds, and lifting 35 pounds of material.
• Must have functional vision, touch, and hearing.
• Must be able to speak and be understood by others to communicate effectively.
• May be exposed to chemical and hazardous waste, blood and body fluids, and communicable diseases; appropriate personal protective equipment (PPE) is utilized to minimize exposure.
• Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry, and preparation of medications, including use of syringes.
• Takes necessary precautions to avoid inadvertent needle sticks, minor cuts, or bruises.
• Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs, and changes in temperature and humidity.
• Operates all equipment necessary to perform the job.
• Flexibility to travel between pharmacy locations.