Retail Party & Event Host - Part Time
Michaels Stores · Roanoke, VA · Yesterday
Art & Creative$12.77–$15/hrPart-time
Responsibilities
- Plan, coordinate, and facilitate events (including children’s birthday parties and craft classes) within the store, ensuring a stress‑free, fun experience for guests.
- Demonstrate and instruct party participants in craft projects, perform face painting, and manage party add‑ons such as goody bags and balloons.
- Communicate event details with clients and store team members, adjust plans based on client feedback, and create backup or emergency plans as needed.
- Provide friendly customer service: assist shoppers, promote the Rewards program and private‑label credit cards, and ensure fast, courteous checkout.
- Complete operational tasks: unload trucks, stock merchandise, maintain planograms, perform merchandise recovery, and uphold store recovery standards.
- Maintain store cleanliness and safety, including set‑up, break‑down, and cleaning before and after events, and daily cleaning duties (sweeping, vacuuming, dusting, restroom upkeep).
- Support shrink and safety programs, adhere to SOPs, and follow company policies and legal requirements.
- Cross‑train in custom framing sales and production as needed.
- Handle administrative duties such as answering emails, making phone calls, and completing paperwork.
Qualifications
- Energetic, enthusiastic personality with the ability to handle job stress.
- Excellent people skills and experience working with children and children’s events.
- Retail or customer‑service experience required.
- Strong communication skills (written, verbal, non‑verbal) and active listening.
- Organizational, interpersonal, and creative problem‑solving abilities.
Physical Requirements
- Ability to stand for long periods and move throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching; lift heavy boxes.
- Access high shelves using ladders or similar equipment.
- Occasional outdoor work (e.g., retrieving shopping carts, unloading trucks).
- Work in a climate‑controlled public retail area; some stock rooms may not be climate‑controlled; frame shop contains glass cutter and heat press.
Work Schedule
- Shifts may include nights, weekends, and early mornings.
- Flexibility to work varied hours as store needs dictate.
Pay
Total Base Pay Range: $12.77 – $15.00 per hour. Position may be eligible for overtime compensation in accordance with state and local laws.
Benefits
- 401(k) with employer match (eligible positions).
- Employee Assistance Program.
- Medical, dental, and vision coverage, including telemedicine services.
- Flexible Spending Accounts.
- Commuter benefits.
- Tuition assistance and adoption assistance.
- Voluntary insurance options.
- Employee discounts and access to partner discount programs.