Retail Party & Event Host

Event Coordination

Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.

Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.

• Demonstrate and instruct party participants in the completion of craft projects.
• Perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.

Customer Service

Help customers shop, locate products, and provide them with solutions.

• Provide fast and friendly checkout experience.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.

Operational Tasks

• Set up, break down, and clean before and after each event.
• Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Public Retail Store Setting

• Work in a public retail store setting taking care of our customers; all public areas are climate controlled.
• Sometimes work in outdoor areas if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Preferred Knowledge/Skills/Abilities

• Energetic and enthusiastic personality.
• The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
• Experience working with children and children’s events.
• Excellent people skills.
• Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.