Retail Parts Pro Store 9389

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time and involves sourcing parts from multiple channels, including special orders and inventory management.

Responsibilities

• Provide a GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder responsibilities, including task assignment, safety, and open/close duties.
• Assist in store inventory processes, including truck put-away, cycle counts, and back stock management.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot upkeep.

Qualifications

• Working knowledge of automotive systems (e.g., internal engine, suspension, brakes, electronics, exhaust) and diagnostic ability.
• Ability to speak and write in English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft Office (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including evenings and weekends.

Skills

• Friendly communication and advanced selling skills for DIY customers.
• Expertise in locating and stocking parts, as well as automotive system knowledge.
• Proficiency in operating inventory systems, POS, and parts lookup tools.
• Experience with testing and diagnostic equipment for DIY services.
• ASE P2 certification or equivalent readiness.
• Advanced parts lookup, sourcing, and project assistance capabilities.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transaction fulfillment.

Requirements

• Valid driver’s license.
• ASE certification preferred but not required.

Physical Demands

This role involves physical tasks related to inventory management, store maintenance, and customer service. Compliance with all applicable federal, state, and local laws is required.