Retail Parts Pro Store 9369

About the Role

A professional-level sales position supporting advanced functions of the DIY business. This role requires expert knowledge of store systems, automotive systems, and parts, with the ability to assist DIY customers through advanced identification, troubleshooting, and project support. The position is full-time.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder responsibilities, including task assignment, safety, and open/close duties.
• Assist in store inventory processes such as truck put-away, shoot-outs, cycle counts, and back stock management.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot upkeep.

Qualifications

• Working knowledge of automotive systems and diagnostic ability (e.g., internal engine, suspension, brakes, electronic, exhaust).
• Ability to speak and write in English (Spanish a plus); strong communication and relationship-building skills.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Successfully complete the Parts Knowledge Assessment.
• Basic math skills: addition, subtraction, multiplication, and division in all units of measure.
• Proficiency in Microsoft software (Word, Excel).
• Strong organizational skills.
• Ability to work varied shifts, including days, evenings, and weekends.

Skills

• Friendly communication and advanced selling skills for DIY customers.
• Expertise in locating and stocking parts, as well as automotive system knowledge.
• Proficiency in operating inventory systems, store equipment, POS, and parts lookup systems.
• Expertise in using testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE-ready equivalent.
• Advanced ability in parts lookup, sourcing, and project/product quality recommendations.

Preferred Experience

• 3-5 years of prior automotive parts experience.
• Proven sales ability with experience in customer transaction fulfillment.

Requirements

• Valid driver’s license.
• ASE Certification preferred but not required.

Physical Demands

This role complies with all applicable federal, state, and local laws regarding physical requirements.