Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales offerings, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function and drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Effectively utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
• Continuously develop personal selling skills and product knowledge through sales and service tools.
• Perform external key carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, cashier, and merchandise error logs.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years related experience; sales and/or customer service preferred.
• Basic computer skills; ability to use job-related technology and POS systems.
• Attention to detail and ideally, experience in Print Services.
• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Skills

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Benefits

The company offers competitive salaries, a benefits package, including a 401(k) and more, along with plenty of opportunities to move and grow within the organization. You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Pay, Benefits & Work Schedule

The salary range for this role is 15.95 to 21.45, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within the organization!

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.

Application

To apply, click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.