Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print Services area, ensuring correct and timely completion of customer orders.
• Operate and assist associates on all equipment within the Print Services area.
• Communicate effectively to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement process improvements to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices.
• Contribute to increasing sales and profitability through various initiatives.
• Drive positive client satisfaction levels by coaching and training associates.
• Engage in community outreach initiatives to retain clients.
• Develop personal selling skills and product knowledge through provided tools.
• Perform external key carrier responsibilities, including opening and closing store duties.
• Participate in Leader on Duty functions.

Requirements

• High school diploma or equivalent preferred.
• 1-3 years related experience; sales and/or customer service preferred.
• Basic computer skills; ability to use job-related technology and POS systems.
• Attention to detail and experience in Print Services is desirable.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

About the ODP Corporation

The ODP Corporation is a leading provider of products and services through an integrated B2B distribution platform and omnichannel presence, including supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. The company empowers businesses, professionals, and consumers to achieve more every day.

Pay, Benefits & Work Schedule

The salary range for this role is $9.75/hour to $14.58/hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. The company offers competitive salaries, a benefits package, and ample opportunity for growth within the organization.

How to Apply

To apply for this exciting position, please click the Apply Now button and follow the instructions on each page. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.