Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Communicate effectively to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement process improvements to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction by coaching and training associates to enhance the customer experience.
• Engage in community outreach initiatives to retain clients.
• Develop personal selling skills and product knowledge through provided tools.
• Perform external key carrier responsibilities, including opening and closing the store, and assist in cash handling and audits.

Requirements

• High school diploma or equivalent preferred.
• 1-3 years related experience; sales and/or customer service preferred.
• Basic computer skills; ability to use job-related technology and POS systems.
• Attention to detail and experience in Print Services.
• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Qualifications

• Ability to perform external key carrier responsibilities, including opening and closing the store.
• Compliance with company policies and procedures.
• Comprehensive background checks may be required.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers competitive salaries, a benefits package that includes a 401(k) and more, along with numerous growth opportunities within the organization. Employees may be eligible for an incentive program, paid in accordance with the Incentive Plan terms and conditions. The company is committed to providing equal employment opportunities and complying with the City & County of San Francisco Fair Chance Ordinance.

Pay, Benefits & Work Schedule

The salary range for this role is $13.00 to $22.00 per hour, with compliance with state and local minimum wages resulting in possible adjustments to the salary range. The company offers a benefits package, including a 401(k) plan, and provides ample opportunities for career advancement within the organization. The application deadline is set for a minimum of 3 days, and applications can be submitted by clicking the “Apply Now” button and following the instructions on each page.