Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing “total solutions” to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Communicate effectively to request assistance and coordinate service for all customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with company policies and procedures.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
• Perform External Key Carrier responsibilities, including opening and closing store responsibilities, and assist in reviewing cash handling, cashier, and merchandise error logs.
• May perform Leader on Duty functions.

Requirements

The ideal candidate should have a high school diploma or equivalent, 1-3 years of related experience, preferably in sales and/or customer service, basic computer skills, and attention to detail. Advanced selling skills, strong customer focus, excellent verbal and written communication, and positive interpersonal skills are also required.

Skills

• Advanced selling skills
• Strong customer focus
• Excellent verbal and written communication
• Strong interpersonal skills
• Positive, engaging, and adaptable in a changing environment
• Demonstrates integrity, accountability, and trust
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge

Benefits

The company offers a competitive salary range of $14.00 to $17.00 per hour, a benefits package that includes a 401(k) plan, and ample opportunity for growth within the organization. The position is open for immediate consideration, and interested candidates can apply by clicking the Apply Now button. Applicants will be eligible to participate in an incentive program, paid according to the Incentive Plan terms and conditions.

Pay, Benefits & Work Schedule

The salary range for this role is $14.00 to $17.00 per hour, with adjustments made based on state and local minimum wages. The company offers a benefits package that includes a 401(k) plan and more. The work schedule is part-time, and the position is open for immediate consideration. The application deadline is set for a minimum of 3 days after the job posting opens. Equal employment opportunities are provided to all qualified applicants without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities in all employment practices.