Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation of the Print Services area, ensuring correct and timely completion of customer orders.
• Operate and assist associates on all equipment within the Print Services area.
• Communicate effectively within the Print Services area to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement process improvements to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to drive client/customer retention.
• Develop personal selling skills and product knowledge through provided sales and service tools.
• Perform external key carrier responsibilities, including opening and closing the store, and assist in cash handling and audit processes.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years related experience, preferably in sales or customer service.
• Basic computer skills, including proficiency in using job-related technology and POS systems.
• Attention to detail and experience in Print Services is beneficial.
• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Skills

• Advanced selling skills.
• Strong customer focus.
• Excellent verbal and written communication.
• Strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers competitive salaries, a benefits package that includes a 401(k) plan, and numerous opportunities for growth within the organization. You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. The company is committed to providing equal employment opportunities and complying with the City & County of San Francisco Fair Chance Ordinance.

Pay, Benefits & Work Schedule

The salary range for this role is $14.54 to $18.15 per hour, with compliance with state and local minimum wages resulting in a possible adjustment to the salary range. The company offers a benefits package that includes a 401(k) plan, among other perks. The work schedule is flexible and may vary based on the needs of the business.

How to Apply

To apply for this position, please click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.