Retail Part Time Team Lead

The ODP Group · Orlando, FL · 1 mo ago

On-siteSales$14/hrOther

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

Support efficient operation in the Print function to drive overall store sales.
Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
Utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
Support community outreach initiatives to drive client/customer retention.
Continually develop personal selling skills and product knowledge through provided sales and service tools.
Perform external key carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, cashier, and merchandise error logs.
Participate in Leader on Duty functions.

Requirements

High school diploma or equivalent preferred.
1-3 years related experience; sales and/or customer service preferred.
Basic computer skills; ability to use job-related technology and POS systems.
Attention to detail and experience in Print Services.
Bilingual Preferred.
Advanced selling skills and strong customer focus.
Excellent verbal and written communication; strong interpersonal skills.
Positive, engaging, and adaptable in a changing environment.
Demonstrates integrity, accountability, and trust.
Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Skills & Competencies

Bilingual Preferred.
Advanced selling skills and strong customer focus.
Excellent verbal and written communication; strong interpersonal skills.
Positive, engaging, and adaptable in a changing environment.
Demonstrates integrity, accountability, and trust.
Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Benefits

The company offers competitive salaries, a benefits package, including a 401(k) and more, along with plenty of opportunity to move and grow within the organization. For immediate consideration, please click the Apply Now button. Applicants will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Pay, Benefits & Work Schedule

The salary range for this role is $14.00/Hour to $17.83/Hour, with adjustments based on state and local minimum wages. The company complies with all applicable laws and offers a benefits package that includes a 401(k) plan and more. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is also committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. 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The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. 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The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law. 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