Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive corporate culture.

Responsibilities

• Support efficient operation of the Print Services area, ensuring accurate and timely completion of customer orders.
• Operate and assist associates with all equipment in the Print Services area, maintaining high standards of efficiency and quality.
• Communicate effectively with associates to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement strategies to reduce waste and improve operational efficiency.
• Ensure compliance with company policies and procedures, and support loss prevention efforts.
• Contribute to sales and profitability through initiatives aimed at increasing conversion, AOV, and customer satisfaction.
• Engage positively with customers, coach and train associates to enhance the customer experience, and support community outreach initiatives.
• Develop personal selling skills and product knowledge through provided tools and resources.
• Perform external key carrier responsibilities, including opening and closing the store, and assist in cash handling and audit processes.

Requirements

The ideal candidate should have a high school diploma or equivalent, 1-3 years of related experience in sales or customer service, basic computer skills, and attention to detail. Strong selling skills, excellent communication abilities, and a positive attitude are essential.

Qualifications

High school diploma or equivalent preferred. 1-3 years of related experience in sales or customer service. Basic computer skills. Attention to detail and experience in Print Services is beneficial.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers a competitive salary range of $11.00 to $13.50 per hour, with adjustments based on state and local minimum wages. Additional benefits include a 401(k) plan, paid time off, and opportunities for professional growth within the organization.

Pay, Benefits & Work Schedule

The salary range for this role is $11.00 to $13.50 per hour. The company provides a benefits package that includes a 401(k) plan and more. The work schedule is part-time, with the possibility of performing external key carrier responsibilities and Leader on Duty functions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Application

To apply, please click the "Apply Now" button and follow the instructions on each page. The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.