Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering Products, Technology, Services, Furniture, and Print offerings. This role involves building and maintaining customer relationships, supporting sales, and engaging with the local community.

Responsibilities

• Support efficient operation in the Print function and drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
• Continuously develop personal selling skills and product knowledge through provided sales and service tools.
• Perform external key carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, cashier, and merchandise error logs.

Requirements

The ideal candidate should have a high school diploma or equivalent, 1-3 years of related experience in sales or customer service, basic computer skills, and attention to detail. A passion for the brand, technology products, furniture, print, and other services/products offered to customers is also essential.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

About the ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated B2B distribution platform and omnichannel presence, including world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Pay, Benefits & Work Schedule

The salary range for this role is $19.00/hour to $23.10/hour, with compliance with state and local minimum wages resulting in possible adjustments to the salary range. The company offers competitive salaries, a benefits package, including a 401(k) and more, along with opportunities for growth within the organization.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Application

To apply, click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.