Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. This role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation of the Print Services area, ensuring correct and timely completion of customer orders.
• Operate and assist associates with all equipment in the Print Services area, maintaining efficiency and adherence to visual merchandising standards.
• Identify and implement process improvements to reduce waste and inefficiencies, and ensure compliance with loss prevention measures.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction by coaching and training associates, and participating in community outreach initiatives.
• Enhance the customer experience through effective communication and product knowledge, using sales and service tools provided.
• Perform external key carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, error logs, and audits.
• Support the management team during their absence, ensuring safety and security of the building and associates.

Requirements

The ideal candidate should have a high school diploma or equivalent, 1-3 years of related experience in sales or customer service, basic computer skills, and attention to detail. Strong selling skills, excellent communication, and a positive attitude are essential.

Qualifications

High school diploma or equivalent preferred. 1-3 years of related experience in sales or customer service. Basic computer skills and ability to use job-related technology and POS systems. Attention to detail and experience in Print Services is desirable.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers a competitive salary range of $19.65 to $23.10 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. Opportunities for growth and development within the organization are available.

Pay, Benefits & Work Schedule

The salary range for this role is $19.65 to $23.10 per hour. The company complies with all state and local minimum wages. Benefits include a 401(k) plan and more. The work schedule is part-time, with the possibility of performing external key carrier responsibilities and Leader on Duty functions.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Application

To apply, click the "Apply Now" button and follow the instructions on each page. The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.