Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot provides "total solutions" to customers, covering products, technology, services, furniture, and print offerings. They build and maintain customer relationships, becoming a trusted advisor through training, and contribute to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Utilize communication tools to request assistance within the Print Services area and coordinate appropriate service for all customers throughout the store.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
• Perform External Key Carrier responsibilities, including opening & closing responsibilities, and assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption, and related cash office audits.
• Participate in Leader on Duty functions.

Requirements

High school diploma or equivalent preferred, 1-3 years related experience in sales or customer service, basic computer skills, ability to use job-related technology and POS systems, attention to detail, and experience in Print Services.

Skills & Competencies

• Advanced selling skills and strong customer focus
• Excellent verbal and written communication; strong interpersonal skills
• Positive, engaging, and adaptable in a changing environment
• Demonstrates integrity, accountability, and trust
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge

Benefits

Competitive salary range of $12.92 to $21.45 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. Opportunity for growth within the organization.

Pay, Benefits & Work Schedule

The salary range for this role is $12.92 to $21.45 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. The company offers a benefits package, competitive salaries, and ample opportunity for growth within the organization. For immediate consideration, please apply through the provided link.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records.