Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive corporate culture.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Communicate effectively to request assistance and coordinate service for all customers.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with company policies and procedures.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to drive client/customer retention.
• Continuously develop personal selling skills and product knowledge through provided sales and service tools.
• Perform External Key Carrier responsibilities, including opening and closing store responsibilities, and assist in cash handling, cashier, and merchandise error logs.

Requirements

High school diploma or equivalent preferred, 1-3 years related experience in sales or customer service, basic computer skills, ability to use job-related technology and POS systems, attention to detail, and experience in Print Services.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

Competitive salary range, 401(k) plan, and various benefits including paid time off, health insurance, and retirement savings options. The company offers opportunities for growth and development within the organization.

Pay, Benefits & Work Schedule

The salary range for this role is $10.93 to $18.15 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. The company provides a benefits package that includes paid time off, health insurance, and retirement savings options. The work schedule is flexible and can vary based on the needs of the business.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all aspects of employment practices and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

Commitment to Safety

We are committed to maintaining a safe and healthy work environment for our Coworkers and customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties, and skills required of Coworkers so classified. Other duties may be assigned.