Retail Part Time Team Lead

About the role

The Retail Team Lead is a part-time role providing “total solutions” to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous.

Responsibilities

• Print Sales and Services: Responsibility in the Print function to support efficient operation while driving overall store sales.
• Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
• Operational Efficiency: Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Client Engagement: Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
• External Key Carrier and Leader on Duty: Ensuring the safety and security of the building and associates during the absence of the management team.

Requirements

• High school diploma or equivalent preferred
• 1–3 years related experience; sales and/or customer service preferred
• Basic computer skills; able to use job-related technology and POS systems
• Attention to detail and, ideally, experience in Print Services

Skills & Competencies

• Advanced selling skills and strong customer focus
• Excellent verbal and written communication; strong interpersonal skills
• Positive, engaging, and adaptable in a changing environment
• Demonstrates integrity, accountability, and trust
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge

Pay, Benefits & Work Schedule

The salary range for this role is $10.02 to $16.63, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.