Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Utilize communication tools to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement plans to reduce waste and inefficiencies in the store.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to retain clients.
• Continuously develop personal selling skills and product knowledge through provided sales and service tools.
• Perform external key carrier responsibilities, including opening and closing the store, driving awareness of key performance indicators, and assisting with cash handling and audits.

Requirements

High school diploma or equivalent preferred. 1-3 years related experience in sales or customer service is preferred. Basic computer skills and ability to use job-related technology and POS systems are required. Attention to detail and experience in Print Services is beneficial.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

The company offers a competitive salary range ($10.00/hour to $14.86/hour), a benefits package including a 401(k), and opportunities for growth within the organization. The position is subject to a minimum of 3-day posting period and requires a background check. Applications can be submitted through the "Apply Now" button.