Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. They are a trusted advisor who builds and maintains customer relationships, supporting sales and ensuring customer satisfaction.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure correct completion of customer orders.
• Utilize communication tools to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
• Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
• Support community outreach initiatives to drive client/customer retention.
• Continuously develop personal selling skills and product knowledge through provided sales and service tools.
• Perform external key carrier responsibilities, including opening/closing duties and Leader on Duty functions.

Requirements

High school diploma or equivalent preferred; 1-3 years related experience in sales or customer service; basic computer skills; ability to use job-related technology and POS systems; attention to detail; experience in Print Services.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

Competitive salary range of $14.77 to $20.00 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. Opportunities for growth within the organization are available.

Pay, Benefits & Work Schedule

The salary range for this role is $14.77 to $20.00 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. The company offers opportunities for growth within the organization.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Application

To apply, click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.