Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot provides “total solutions” to customers, covering Products, Technology, Services, Furniture, and Print offerings. They build and maintain customer relationships, support sales offerings, and contribute to a positive culture aligned with the 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area, ensuring correct and timely completion of customer orders.
• Communicate effectively to request assistance and coordinate service for all customers.
• Process merchandise accurately and efficiently, adhering to established procedures and visual merchandising standards.
• Identify and implement process improvements to reduce waste and inefficiencies.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates, and supporting community outreach initiatives.
• Perform External Key Carrier responsibilities, including opening/closing duties and Leader on Duty functions.
• Ensure safety and security during the absence of the management team, and assist in cash handling, audit processes, and other related tasks.

Requirements

High school diploma or equivalent preferred, 1-3 years related experience, basic computer skills, attention to detail, and experience in Print Services.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and continuous learning.

Benefits

Competitive salary range, 401(k) plan, and a benefits package that includes paid time off, health insurance, and more. The company offers ample opportunity for growth and development within the organization.

Pay, Benefits & Work Schedule

The salary range for this role is $16.50 to $19.00 per hour, with adjustments based on state and local minimum wages. The company complies with all applicable laws regarding minimum wage and provides an incentive program upon eligibility.