Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales offerings, engaging with the local community, and contributing to a positive culture aligned with Office Depot's 5C values.
Primary Responsibilities
Print Sales and Services: Support efficient operation while driving overall store sales. Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. Coordinate service requests and communicate effectively with customers.
Operational Efficiency: Process merchandise accurately and efficiently, adhere to established procedures, deadlines, and visual merchandising standards. Identify and implement process improvements to reduce waste and inefficiencies. Ensure compliance with company policies and support loss prevention efforts.
Client Engagement: Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience. Support community outreach initiatives to retain clients. Continuously develop personal selling skills and product knowledge.
External Key Carrier and Leader on Duty: Ensure safety and security during the absence of management. Assist in reviewing key performance indicators, cash handling, and other related tasks. Perform opening or closing responsibilities as needed.
Education and Experience
High School diploma or equivalent education preferred
Minimum 1-3 years of experience in related field
Sales and/or Customer Service experience preferred
Basic computer skills and ability to use computers and technology for information access
Advanced selling skills, strong interpersonal and communication skills, adaptability, and ability to assist others professionally
Pays close attention to detail for high-quality production in the Print Services area
About The ODP Corporation
The ODP Corporation is a leading B2B distributor with a focus on supply chain operations, dedicated sales professionals, online presence, and retail stores. It empowers businesses, professionals, and consumers to achieve more every day.
Pay, Benefits & Work Schedule
The salary range for this role is $18.50 to $20.00 per hour, with compliance with state and local minimum wages. The company offers a competitive salary, benefits package, including a 401(k) plan, and opportunities for growth within the organization.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.