Retail Part Time Team Lead

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. They are expected to build and maintain customer relationships, support sales offerings, and contribute to a positive culture aligned with the Office Depot 5C values.

Responsibilities

• Support efficient operation in the Print function to drive overall store sales.
• Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
• Utilize communication tools to request assistance and coordinate service for customers.
• Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
• Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with loss prevention policies.
• Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
• Drive positive client satisfaction levels by coaching and training associates, supporting community outreach initiatives, and developing personal selling skills.
• Ensure the safety and security of the building and associates during the absence of the management team, performing opening or closing responsibilities as needed.

Requirements

High school diploma or equivalent preferred, 1-3 years related experience in sales or customer service, basic computer skills, attention to detail, and experience in Print Services.

Skills & Competencies

• Advanced selling skills and strong customer focus.
• Excellent verbal and written communication; strong interpersonal skills.
• Positive, engaging, and adaptable in a changing environment.
• Demonstrates integrity, accountability, and trust.
• Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Pay, Benefits & Work Schedule

The salary range for this role is $17.00/hour to $19.00/hour, with a competitive benefits package including a 401(k) and more. The company offers opportunities for growth within the organization. The application deadline is a minimum of 3 days, and applications can be submitted by clicking the “Apply Now” button.