Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. They are expected to build and maintain customer relationships, support sales offerings, and contribute to a positive culture aligned with the Office Depot 5C values.
Responsibilities
- Support efficient operation in the Print function to drive overall store sales.
- Operate and assist associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
- Utilize communication tools to request assistance within the Print Services area and coordinate service for all customers throughout the store.
- Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
- Identify areas for process improvement and implement plans to reduce waste and inefficiencies.
- Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
- Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
- Drive positive client satisfaction levels, coach and train associates to enhance the customer experience, and support community outreach initiatives.
- Perform External Key Carrier responsibilities, including opening and closing responsibilities, and assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption, and related cash office audits.
- Participate in Leader on Duty functions.
Requirements
High school diploma or equivalent preferred; 1-3 years related experience in sales and/or customer service preferred; basic computer skills; ability to use job-related technology and POS systems; attention to detail; experience in Print Services is desirable.
Skills & Competencies
- Advanced selling skills and strong customer focus.
- Excellent verbal and written communication; strong interpersonal skills.
- Positive, engaging, and adaptable in a changing environment.
- Demonstrates integrity, accountability, and trust.
- Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.
Benefits
Competitive salaries, a benefits package including a 401(k), and opportunities for growth within the organization. Eligibility for an incentive program and paid in accordance with the Incentive Plan terms and conditions. Equal employment opportunity policy in place.
Pay, Benefits & Work Schedule
The salary range for this role is $9.26 Hour to $15.38 Hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. The work schedule is part-time, with details available upon application.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Commitment to Safety
We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties, and skills required of Coworkers so classified. Other duties may be assigned.
Application
To apply, click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.