Retail Part Time Team Lead

Office Depot · Douglasville, GA · 2 mo ago

On-siteSales$9.75–$14.58/hrPart-time

About the role

The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, encompassing products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive culture aligned with the Office Depot 5C values.

Responsibilities

Support efficient operation of the Print Services area, ensuring correct and timely completion of customer orders.
Operate and assist associates on all equipment within the Print Services area.
Communicate effectively to request assistance and coordinate service for customers.
Process merchandise accurately and efficiently, adhering to established procedures and deadlines.
Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with loss prevention policies.
Contribute to increasing sales and profitability through conversion, AOV, and customer satisfaction improvement initiatives.
Drive positive client satisfaction levels by coaching and training associates, and supporting community outreach initiatives.
Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
Perform external key carrier responsibilities, including opening and closing the store, and assist in cash handling and audit processes.

Requirements

The ideal candidate should have a high school diploma or equivalent, 1-3 years of related experience, preferably in sales or customer service, basic computer skills, and attention to detail. Strong selling skills, excellent communication, and a positive attitude are essential.

Qualifications

High school diploma or equivalent preferred, 1-3 years of related experience, sales and/or customer service experience preferred, basic computer skills, ability to use job-related technology and POS systems, attention to detail, and experience in Print Services.

Skills & Competencies

Advanced selling skills and strong customer focus.
Excellent verbal and written communication; strong interpersonal skills.
Positive, engaging, and adaptable in a changing environment.
Demonstrates integrity, accountability, and trust.
Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.

Benefits

The company offers a competitive salary range ($9.75/hour to $14.58/hour), a benefits package including a 401(k) plan, and ample opportunity for growth within the organization. The position is available as a part-time role, with potential for external key carrier responsibilities and Leader on Duty functions. The company complies with all state and local minimum wage requirements and offers an incentive program upon eligibility.

Pay, Benefits & Work Schedule

The salary range for this role is $9.75/hour to $14.58/hour, with compliance with state and local minimum wages. The company provides a benefits package that includes a 401(k) plan, among other perks. The position is available as a part-time role, with potential for external key carrier responsibilities and Leader on Duty functions. The company complies with the City & County of San Francisco Fair Chance Ordinance.