Retail Part Time Team Lead
About the role
The Retail Team Lead at Office Depot is a part-time role responsible for providing "total solutions" to customers, covering products, technology, services, furniture, and print offerings. The role involves building and maintaining customer relationships, supporting sales, engaging with the local community, and contributing to a positive corporate culture.
Responsibilities
- Support efficient operation in the Print function to drive overall store sales.
- Operate and assist associates on all equipment within the Print Services area to ensure correct and timely completion of customer orders.
- Communicate effectively using available tools to request assistance and coordinate service for all customers.
- Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
- Identify and implement plans to reduce waste and inefficiencies, ensuring compliance with company policies and procedures.
- Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
- Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
- Drive positive client satisfaction levels by coaching and training associates to enhance the customer experience.
- Support community outreach initiatives to drive client/customer retention.
- Continuously develop personal selling skills and product knowledge through provided sales and service tools.
- Perform external key carrier responsibilities, including opening and closing the store, driving awareness of key performance indicators, and assisting in cash handling and audit processes.
Requirements
High school diploma or equivalent preferred, 1-3 years related experience in sales or customer service, basic computer skills, ability to use job-related technology and POS systems, attention to detail, and experience in Print Services.
Skills & Competencies
- Advanced selling skills and strong customer focus.
- Excellent verbal and written communication; strong interpersonal skills.
- Positive, engaging, and adaptable in a changing environment.
- Demonstrates integrity, accountability, and trust.
- Action-oriented with a drive for results, sound decision-making, patience, and a desire to continuously build product and selling knowledge.
Benefits
Competitive salary range of $14.86 to $19.07 per hour, with adjustments based on state and local minimum wages. Includes a 401(k) plan and more, along with opportunities for growth within the organization. Eligible for an incentive program and paid according to the Incentive Plan terms and conditions.
Pay, Benefits & Work Schedule
The salary range for this role is $14.86 to $19.07 per hour, with adjustments based on state and local minimum wages. Benefits include a 401(k) plan and more. Work schedule is flexible, accommodating part-time hours.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all aspects of employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Commitment to Safety
We are committed to maintaining a safe and healthy work environment for our Coworkers and customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties, and skills required of Coworkers so classified. Other duties may be assigned.
Application
To apply, click the “Apply Now” button and follow the instructions on each page. Complete the application and click the “Submit” button.