Retail Part Time Sr. Store Associate

The Sr. Store Associate role is essential in driving store success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. This position supports a customer-centric environment, community engagement, and a positive culture aligned with the Office Depot 5C values: Caring, Committed, Creative, Collaborative, & Courageous.

About the role

As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending products, services, and solutions to enhance their experience. You will help create and nurture a vibrant sales culture, uphold visual and merchandising standards, manage freight and logistics, and prioritize unparalleled client satisfaction. The role requires advanced training in print and technology products/services to ensure you possess next-level knowledge for effective customer assistance.

Responsibilities

• Support a positive customer-centric experience by proactively acknowledging and engaging every customer.
• Utilize the selling program to promote the best solutions and additional products/services.
• Maintain awareness of planned advertisements, promotions, sales, and loyalty programs.
• Consistently maintain store and print department appearance according to company guidelines.
• Adhere to standards for signage, labeling, and merchandise presentation.
• Follow established sorting and stocking guidelines; complete freight processes.
• Organize and set up the freight sorting area in accordance with guidelines.
• Scan, investigate, and fill inventory lows and outs daily.
• Develop personal selling skills and product knowledge through provided sales and service tools, including advanced Print and Technology training.
• Pursue continued education and designated certifications in print and technology, if required.
• Ensure compliance with company policies, procedures, and practices; support loss prevention efforts.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred; no previous experience required (retail sales experience preferred).
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access.
• Able to use technology and POS systems to access information and process transactions.
• Able to read, write, and count accurately to complete documentation, use training tools, and process inventory.
• Good interpersonal and communication skills to build relationships with customers and coworkers.
• Enjoys interacting with people and working in a customer-facing environment.
• Consent to periodic comprehensive background checks conducted by a third-party.

Benefits

• Competitive salaries.
• Benefits package, including a 401(k).
• Opportunities to move and grow within the organization.
• Eligibility to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

Pay

The salary range for this role is $11.15/hour to $18.50/hour, with adjustments to comply with all state and local minimum wage requirements.

About The ODP Group

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions. It operates via an integrated B2B distribution platform and omnichannel presence, including world-class supply chain and distribution operations, dedicated sales professionals, an online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety

The ODP Group is committed to maintaining a safe and healthy work environment for coworkers and customers. All coworkers are expected to support the operational safety culture by working safely and addressing potential hazards or concerns.