Retail Part-Time Sales Lead (The Westchester - White Plains, NY)

Fabletics is seeking a Part-Time Sales Lead for our store in The Westchester, White Plains, NY. This role focuses on delivering an exceptional customer experience while supporting sales and operations, leveraging technology to bridge online and in-store shopping.

About the role

As a Sales Lead, you’ll collaborate with a driven Store Manager and a passionate team to help customers live their passion. This position reports to the Store Manager and involves leading a team, driving customer engagement, and maintaining store performance.

Responsibilities

• Embody Fabletics’ culture and values, providing customers with insights on how to live their passion.
• Engage customers meaningfully by sharing knowledge about fabrics, features, fit, and function of products.
• Drive customer engagement through store events, promotions, and community projects.
• Train and provide feedback to associates on the Customer Experience Playbook and performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to enhance the customer experience.
• Maintain store-merchandising guidelines to improve the shopping experience.
• Provide and receive feedback to continuously improve store operations.
• Strive to meet and exceed store objectives related to performance, productivity, efficiency, and quality.
• Serve as a resource for product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold safety and security standards, identifying and communicating potential issues.
• Assist with unpacking inventory boxes (10-30 lbs).

Requirements

• Minimum of 1 year of retail experience; prior retail management experience is a plus.
• Knowledge of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, or nutrition.
• Strong interpersonal skills and a positive attitude, thriving in a fast-paced environment.
• Comfort with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self-motivated with strong communication skills and the ability to bring out the best in others.
• Ability to multitask, set priorities, and work well under pressure.
• Flexibility to work evenings, weekends, and holidays.
• Physical requirements: constant moving, talking, hearing, reaching, and standing for at least two consecutive hours; may involve stooping, kneeling, crouching, or climbing ladders.
• Must be at least 18 years old.

Benefits

• Hourly salary between $20.00 - $22.00, depending on experience.
• 70% employee discount on Fabletics brands.
• Free outfits each month.
• Annual bonus plan.
• Flexible schedule.

Schedule

Flexible schedule including evenings, weekends, and holidays.