Retail Part-Time Sales Lead, Fabletics (Montgomery Mall - Bethesda, MD)

Fabletics is seeking a Part-Time Sales Lead for our upcoming location at Westfield Montgomery in Bethesda, MD. This role focuses on delivering an exceptional customer experience while supporting sales and operations, leveraging cutting-edge technology to bridge online and retail shopping.

About the role

As a Sales Lead, you’ll collaborate with a driven Store Manager and a passionate team to help customers live their passion. This is a great opportunity for a self-starter with high energy who enjoys engaging with people and driving business success.

Responsibilities

• Embody Fabletics’ culture and values, providing customers with insights on how to live their passion.
• Engage customers meaningfully by sharing knowledge about fabrics, features, fit, and function of products.
• Drive customer engagement through store events, promotions, and community projects.
• Train and provide immediate feedback on the Customer Experience Playbook and performance expectations (e.g., Customer Engagement, Omnicart, Member Chat).
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to enhance the overall customer experience.
• Maintain store-merchandising guidelines to improve the shopping experience.
• Provide and receive feedback to continuously improve business operations.
• Strive for excellence in meeting store objectives related to performance, productivity, efficiency, and quality.
• Serve as a resource for product knowledge to customers and team members.
• Maintain personal sales and achieve sales goals.
• Uphold all safety and security standards, identifying and communicating potential issues.
• Assist with unpacking inventory boxes (10-30 lbs).

Requirements

• Minimum of 1 year of retail experience; prior retail management experience is a plus.
• Knowledge of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, or nutrition.
• Strong interpersonal skills and a positive attitude, thriving in a fast-paced environment.
• Comfort with ambiguity and the ability to take initiative when opportunities arise.
• Familiarity with retail inventory and P.O.S. systems.
• Self-motivated with excellent communication skills and the ability to bring out the best in others.
• Ability to multi-task, set priorities, and work well under pressure.
• Flexibility to work evenings, weekends, and national holidays.
• Physical ability to constantly move, talk, hear, reach, and stand for at least two consecutive hours; may involve stooping, kneeling, crouching, or climbing ladders.
• Must be at least 18 years of age.

Benefits

• Hourly salary between $20.00 - $20.15, depending on experience.
• 70% employee discount on Fabletics brands.
• Free outfits each month.
• Annual bonus plan.
• Flexible schedule.